Every fixture sold on Yivahalo — YIVAHALO and LIGHTLAND pieces alike — is covered by a 2-year limited warranty against defects in materials and workmanship: sockets, wiring, canopies, finishes, and LED modules included.
What’s covered
- Electrical components: sockets, drivers, integrated LED modules, wiring.
- Structural parts: frames, arms, canopies, downrods, chains.
- Finishes against peeling, bubbling, or abnormal tarnish under normal indoor use.
What’s not covered
- Light bulbs you install yourself (unless an included bulb fails on arrival).
- Damage from improper installation, outdoor exposure for indoor-rated fixtures, power surges, or accidents.
- Normal wear and expected finish patina.
Making a claim
Email our team with your order number, a short description, and 2–3 photos. Approved claims get free replacement parts or a replacement fixture — no re-purchase required.