This policy explains what Yivahalo collects and why. The short version: we use your information to fulfil orders and improve the store — we don’t sell it.
What we collect
- Order details you provide at checkout: name, shipping address, email, phone.
- Account details if you create one, and order history.
- Anonymous usage data (pages viewed, device type) to improve the store.
How we use it
- To process, ship, and support your orders.
- To send order updates. Marketing emails only if you opt in — every email has an unsubscribe link.
Sharing
We share the minimum necessary with carriers (to deliver) and payment providers (to process payments). We never sell your personal data.
Data retention & security
Order records are kept only as long as needed for tax and warranty purposes, then deleted. Access to customer data is limited to the small team that runs the store, and all traffic to this site is encrypted (HTTPS).
Your rights
You can request a copy of your data, ask us to correct it, or ask us to delete it at any time — email wyatt@yivahalo.com or use our contact form and we’ll respond within a few business days.
Cookies
Essential cookies keep your cart and session working. Analytics cookies are optional.
Children
This store is intended for adults. We don’t knowingly collect information from anyone under 16.
Changes to this policy
If we update this policy, the new version will appear on this page with a revised date.
Contact
Questions about your data? Message us or email wyatt@yivahalo.com.
Last updated: September 2026